2020 Asia Agenda




FUTR Stage 1

FUTR Stage 2

FUTR Stage 3

08.30

09.00
09:00 - 09:20 -

BRAND & STRATEGY
WELCOME FROM FUTR GROUP



09.20
09:30 - 09:50 - 1

BRAND & STRATEGY
How do we create an organization for the channels of the future?

PRESENTATION


L'Oreal, Umesh Phadke, President Director - Indonesia

 
09:30 - 09:50 - 2

CX & LOYALTY
Practical ways to use data and AI to improve CX

PANEL


Mars , Emily Dowling, Marketing Director

 
 

09.35
09:50 - 10:10 - 1

BRAND & STRATEGY
Empowering creative - brand, community, management & mindset


10.10
10:10 - 10:50 - 1

BRAND & STRATEGY
Brand purpose & authenticity. Sustainability - attention - activism

PANEL


 
09:50 - 10:10 - 2

CX & LOYALTY
Truly understanding the voice of the customer

PRESENTATION


10.10
10:10 - 10:50 - 2

CX & LOYALTY
Managing online to offline customer experiences & expectations for better loyalty

PANEL


 
 

10.15

10.30
10:50 - 11:20 - 1

NETWORKING BREAK
FUTR DEEPDIVE & 1'2'1 MEETINGS


 
 

11.00

11.20
11:20 - 11:40 - 1

DATA & CONSUMER INSIGHTS
Customer insights to drive change

PRESENTATION


 
11:20 - 11:40 - 2

E-COMMERCE & M-COMMERCE
The streaming economy & e-commerce stock rise

PRESENTATION


 
 

11.40
11:40 - 12:00 - 1

DATA & CONSUMER INSIGHTS
How to blend digital channels, data and insights to make it tangible

PRESENTATION


12.00
12:00 - 12:40 - 1

DATA & CONSUMER INSIGHTS
Setting yourself up for success in a new region & community

PANEL


 
11:40 - 12:00 - 2

E-COMMERCE & M-COMMERCE
What it takes to launch a successful new e-commerce platform

PRESENTATION


12.00
12:00 - 12:40 - 2

E-COMMERCE & M-COMMERCE
Stepping stones to become the master of the marketplace & selling online

PANEL


 
 

12.20
12:40 - 13:30 - 1

NETWORKING BREAK
FUTR DEEPDIVE & 1'2'1 MEETINGS


 
 

13.00
13:30 - 13:50 - 1

MARKETING & INNOVATION
AI & machine learning - marketing food

PRESENTATION


13.50
13:50 - 14:10 - 1

MARKETING & INNOVATION
Using followers and their conversations to directly inspire content from other advocates

PRESENTATION


 
 

14.00
14:10 - 15:00 - 1

MARKETING & INNOVATION
Making the most of your marketing money and community relationship goals

PANEL


 
14:10 - 15:00 - 2

DIGITAL & TECHNOLOGY
Social commerce & the land of the livstream - mobile first everything!

PANEL


 
 

14.20

14.30
15:00 - 15:20 - 1

NETWORKING BREAK
FUTR DEEPDIVE & 1'2'1 MEETINGS


 
 

15.10
15:20 - 15:40 - 1

RETAIL & OMNICHANNEL
What strategies helped retail walk the tightrope & to help comeback stronger

PRESENTATION


 
15:20 - 15:40 - 2

D2C & GROWTH
D2C's growing in confidence to unlock new revenue

PRESENTATION


 
 

15.30
15:40 - 16:00 - 1

RETAIL & OMNICHANNEL
Omnichannel planning in a post covid world

PRESENTATION


 
15:40 - 16:00 - 2

D2C & GROWTH
How to tap the potential of D2C sales through AI

PRESENTATION


 
 

16.00
16:00 - 16:40 - 1

RETAIL & OMNICHANNEL
Retailers focusing on the digital value chain to truly become customer centric

PANEL


 
16:00 - 16:40 - 2

D2C & GROWTH
How D2C's are bringing on a new dawn of innovation and learnings for the future of commerce across Asia

PANEL


 
 

16.40
16:40 - 17:10 - 1

NETWORKING BREAK
FUTR DEEPDIVE & 1'2'1 MEETINGS


 
 

17.00

17.30

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