FUTR LIVE Episode 4 | March 2nd 2021 | 10AM GMT

A look at where CX sits in 2021's ever-evolving world

- The landscape of CX during and post covid for brands, retailers or corporates
- Using experiences of your customers to attract new customers
- Making use of structured and unstructured data sources
- Managing omni-channel customer feedback to improve directly-attributable revenue to your business
- CX insights to help pursue new growth


WHO - Leaders in Marketing, CX, E-Commerce, Brand, Digital & Insights

WHAT - FUTR Live webinar analysing how brands can gather insights from customers to turn into new growth and how to hold onto existing audiences & grow new ones.

WHEN - 17th March @ 10AM GMT

WHY - 100 places available to listen live with interactive Q&A

HOW - Zoom


Michael Scarfe
Research Manager, Scentre Group / Westfield

Chris Sparling
CX Strategy Director, Reputation.com

HOST: Shane White
Managing Director, FUTR Group



“One word: Impressive. It is a must to be at FUTR to understand what’s going on in the innovation field together with all the retailers to understand what they are doing. So, it’s a perfect match to be all together in the same place.”

CEO - Mango

“FUTR is an interesting place to be because you always learn something by listening to other businesses, particularly an enthusiastic startup... One of the things that I think is definitely true in the digital world is you can steal ideas from anybody!”

CEO - Domino's Pizza Group

Great event that anybody should attend, just to get a brief grasp of what’s coming. ”

CEO - Oatly

They have successfully achieved the balance of showcasing premium digital industry players and exciting new challenger start-ups on a common platform.”

CTO - Reckitt Benckiser


FUTR LIVE Episode 3 | July 2nd 2020 | 2PM - 3PM BST

1-2-1 POWER PITCHING - MarTech

Buyers included: Asda (Chief Strategy Officer) Johnson & Johnson (Global Head of Digital Marketing Capabilities) Co-op (CMO & Head of Technology) Zalando (Marketing Lead UK & Ireland) PepsiCo (Marketing Director & Ecommerce Commercial, Europe & Sub-Saharan Africa) NESTLE (Business Innovation Head)

FUTR Live Episode 2 | May 14th 2020 | 12PM BST - 4PM BST

Emerging Customer Trends & Accelerating Digital Transformation

Preyash Thakrar, Chief Strategy Officer, ASDA
Nasreen Alimohamed, Chief Financial Officer, FLOWERBX
Theadora Alexander, Co-Founder, YOUNG FOODIES
Mumtaz Khamker, Global Head of Strategic Growth, WEBGAINS

Making Moves In Influencer Marketing

Ben Jeffries, CEO & Co-Founder, INFLUENCER

Using AI For Brand Design To Reach Exceptional Creative Solutions Enabled By Data

James Hirst, Managing Director, RARE DESIGN

Fashion Retail Sustainability Goals And Strategy In The New Normal

Nina Faulhaber, Co-Founder & Co-CEO, ADAY
Bert van Son, CEO & Founder, MUD JEANS
Omi, Founder, VIN + OMI
Ryan Mario Yasin, CEO & Founder, PETIT PLI
Gus Bartholomew, CEO & Co-Founder, SUPPLYCOMPASS


FUTR Live Episode 1 | May 14th 2020 | 12PM BST - 4PM BST

China Retail: Thriving Through a Crisis

Jonathan Smith, CEO & Founder, HOT POT CHINA

FUTR Live is available exclusively to our brand, retailer & solutions community, a digital discussion series & 1-2-1 meeting platform focusing on industry specific pain points to help executives lead. Sign up free to any of our talks or register to be sent the recording to listen on demand. You can find all past episode recordings on our FUTR Insights page and if you're interested to join 1-2-1 meetings or take part in a webinar series, please send us a note via the Contact Us page.